Pakistani fintech company SadaPay has said that its app temporarily went offline after a disruption to Amazon Web Services (AWS) infrastructure in Bahrain, which the company linked to regional instability tied to the conflict involving Iran.
In a statement, the company said that the “app is currently unavailable for all users. Our infrastructure runs on AWS in Bahrain, which has been disrupted since the drone strikes on March 1.” The company assured customers that the issue was not due to any internal fault and that user funds and data remained secure.
The disruption was reportedly caused by damage to infrastructure in Bahrain amid escalating tensions in the region. As a result, several online services relying on AWS in that location experienced downtime.
SadaPay said its technical teams were working closely with AWS to restore full functionality as quickly as possible. It also apologized to users for the inconvenience caused by the temporary outage.
The incident highlights the risks fintech companies face when relying heavily on centralized cloud infrastructure, especially in regions vulnerable to geopolitical instability.
In its statement, Sadapay added that overnight, “conditions in the affected AWS region worsened, causing a full app outage for our users”. As per the statement, Sadapay said that it was “dealing with the downstream consequences of physical damage to shared cloud infrastructure”, similar to many other financial services across the Gulf. “This is not a SadaPay-specific failure, but it is our problem to solve for our users, and we are treating it with full urgency,” the platform said.
However, the statement assured the users that their funds remained “safe and fully accounted for”.
“Debit cards, ATMs, and point of sale payments are working,” it said.
