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in DRM Exclusive, News

Internet Outage Reported Across Pakistan; PTA ‘Investigating The Issue’

DRMby DRM
August 19, 2022
Telecom Operators Warn Of ‘Connectivity Blackouts’ Amid Power Outages

Photo: Archive

August 19, 2022 – The Pakistan Telecommunication Authority (PTA) issued a statement addressing the reports of disruptions in internet services across the country Friday morning. 

According to the telecom regulator, the disruptions had been caused by an “issue” in the data networks between the north and south regions.  

“As reported by PTCL, issue has been reported in data networks between South and North which is causing internet connectivity issues,” said the PTA. “This issue is being investigated. PTA is monitoring the situation and further updates will be shared.”

As reported by PTCL, issue has been reported in data networks between South and North which is causing internet connectivity issues.

This issue is being investigated. PTA is monitoring the situation and further updates will be shared.

— PTA (@PTAofficialpk) August 19, 2022

PTCL stated that the network was facing technical faults due to heavy rains and floods.

Due to heavy rains and floods, PTCL's optical fiber network is experiencing some technical faults. As a result, PTCL users in Northern and Central regions are facing Internet outage. Our teams are working to restore the services on priority.

— PTCL (@PTCLOfficial) August 19, 2022

Internet service provider Nayatel also responded to the connectivity issues.

“You may be facing internet degradation due to an ongoing issue with our backbone provider,” said Nayatel. “Our teams are working for urgent resolution.”

You may be facing internet degradation due to an ongoing issue with our backbone provider. Our teams are working for urgent resolution. Inconvenience is regretted.

— Nayatel (@nayatelpk) August 19, 2022

A number of people reported connectivity outages and slow internet speed from different cities, including Lahore, Rawalpindi and Islamabad.

PTCL not working. Is anyone else facing the same problem? #Pakistan #PTCL @PTCLOfficial

— Aliyan Malik (@AliyanMalik1158) August 19, 2022

Is it just me or anyone else also having issues with their ptcl internet around lahore Gujranwala?? #PTCL #lahore #internetdown

— Umi rajpoot (@umi_rajpoot007) August 19, 2022

I'm here to tell people who are using #ptcl that this time #nayatel customers are also suffering. #internetdown

— Bisma Chaudhry (@BasimChaudhry) August 19, 2022

Seems to be major internet outage, stormfiber and PTCL down. Not sure about other providers. Zong is still connecting but bandwidth is very low. #internet #internetdown #ptcl #stormfiber

— Adnan Amin (@adnan_amin) August 19, 2022

Later, the PTA announced that internet services had been restored across the country after the technical issue was resolved.

Press Release: The technical fault in data networks which caused internet outage in Pakistan has been resolved.
All #internet services in #Pakistan have been restored to normal. https://t.co/Z27s90cEPO

— PTA (@PTAofficialpk) August 19, 2022

Tags: ConnectivityinternetPTAPTCL
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About Digital Rights Monitor

This website reports on digital rights and internet governance issues in Pakistan and collates related resources and publications. The site is a part of Media Matters for Democracy’s Report Digital Rights initiative that aims to improve reporting on digital rights issues through engagement with media outlets and journalists.

About Media Matters for Democracy

Media Matters for Democracy is a Pakistan based not-for-profit geared towards independent journalism and media and digital rights advocacy. Founded by a group of journalists, MMfD works for innovation in media and journalism through the use of technology, research, and advocacy on media and internet related issues. MMfD works to ensure that expression and information rights and freedoms are protected in Pakistan.

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