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in In Media, News

PTCL customers in panic after fiber cuts slow down internet across Pakistan

DRMby DRM
August 15, 2018

The Pakistan Telecommunication Company Limited (PTCL) is facing major technical issues in its fibre optics that caused a massive Internet blackout across the country on Wednesday.

Internet speed across Pakistan plummeted by nearly 70 per cent following a major technical issue.

The damage mainly affected Pakistan Telecommunication Company Limited (PTCL) and its sister company Ufone, with users experiencing service outages in various parts of Pakistan.

The main cities affected include Karachi, Lahore, Islamabad along with several others.

In a tweet, the PTCL confirmed that its services were impacted and they were working to restore them.

View image on Twitter

The company also apologised to its customers for inconvenience, appealing to show patience.

For now PTCL and Ufone users are facing slow or no browsing nationwide. It will reportedly take 6 to 10 hours to restore the services

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This website reports on digital rights and internet governance issues in Pakistan and collates related resources and publications. The site is a part of Media Matters for Democracy’s Report Digital Rights initiative that aims to improve reporting on digital rights issues through engagement with media outlets and journalists.

About Media Matters for Democracy

Media Matters for Democracy is a Pakistan based not-for-profit geared towards independent journalism and media and digital rights advocacy. Founded by a group of journalists, MMfD works for innovation in media and journalism through the use of technology, research, and advocacy on media and internet related issues. MMfD works to ensure that expression and information rights and freedoms are protected in Pakistan.

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