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in DRM Exclusive, News

Frustration among voters as ECP SMS service fails to timely assist them in knowing about their respective polling stations

Talal Razaby Talal Raza
July 25, 2018

ISLAMABAD: As voters turn to the polling stations to cast their votes, some of them are facing problems in retrieving their voter record using the Election Commission of Pakistan, ECP, SMS service.

ECP set up its SMS service in February 2012 to allow voters to know about their specific polling stations by sending their National Identity Card number at 8300 via text message.

However, it seems as if the service is overburdened on the election day as many people are trying to use this service to know more about their polling stations.

According to a local news website Samaa, the SMS service has been used 25 million times.

Some voters took to social media to express frustration over their inability to retrieve information about their polling station through the SMS service.

I sent a text on 8300 at 8:00am to find out the details abt my mother’s vote, its half three and I still havent got a reply from them – If ppl aren’t facilitated by this service today then its certainly of no use coz many just wont go out if they dont know where to vote. #GE2018

— Shiffa Z. Yousafzai (@Shiffa_ZY) July 25, 2018

Reports of the ECP 8300 SMS service not functioning on polling day in Pakistan #PakistanElection2018 https://t.co/4n8yLbZgQl

— Usama Khilji (@UsamaKhilji) July 25, 2018

Sir, ECP 8300 sms service is not working…it got stuck, I think…I have messaged numerous times today but all in vain…

— Muhammad Farooq (@Farooq3436) July 25, 2018

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This website reports on digital rights and internet governance issues in Pakistan and collates related resources and publications. The site is a part of Media Matters for Democracy’s Report Digital Rights initiative that aims to improve reporting on digital rights issues through engagement with media outlets and journalists.

About Media Matters for Democracy

Media Matters for Democracy is a Pakistan based not-for-profit geared towards independent journalism and media and digital rights advocacy. Founded by a group of journalists, MMfD works for innovation in media and journalism through the use of technology, research, and advocacy on media and internet related issues. MMfD works to ensure that expression and information rights and freedoms are protected in Pakistan.

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  • DRM Exclusive
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