MoneyGram, a US-based money transfer service, has confirmed in an official statement that it was hit by a cyberattack last month.
The company has admitted that personal information and transaction details of its customers were breached in the attack.
In a statement released on Monday, MoneyGram disclosed that unauthorised third party “accessed and acquired” customer information during the attack that took place between September 20 and 22, 2024.
Following the cyberattack, the MoneyGram website and mobile application stopped working. The services were restored shortly after, however. The attack caused widespread inconveniences to millions of MoneyGram customers around the world, according to reports.
The breached information includes certain consumer names, phone numbers, email and postal addresses, dates of birth, driver’s licence and utility bill details, dates and amounts of transactions, and more. The company says the data violated in the attack varies by impacted individual.
“Upon detecting the issue, we took steps to contain and remediate it, including proactively taking certain systems offline, which temporarily impacted the availability of our services,” reads the statement.
In addition, the payment giant has launched an investigation facilitated by external cybersecurity experts into the hack. “Our systems are back online and we have resumed normal business operations.”
MoneyGram is available in over 200 countries and deals in more than 120 currencies, according to the stats on its website. The service is availed by over 150 million people around the world.
